We are seeking to hire an experienced FOH leader in a role of a Restaurant General Manager at a bustling upscale restaurant. As a GM you will be tasked with leading a cohesive and efficient team, implementing operational processes whose results create an exceptional guest experience and contribute towards increased profitability. You will be rewarded with great salary paired with benefits and potential for performance based bonuses.

Responsibilities:

Model and grow a positive, inspired and respectful work culture

Oversee scheduling and labour costs

Seek opportunities to drive revenue and be familiar with industry trends

Lead the service team with a positive attitude, effective communication, clear instruction and education of food and beverage and steps of service

Manage the flow of service through calibration of reservations and walk-in guests with kitchen and service capacity

Manage customer service by establishing rapports with VIPs, stakeholders and regular guests getting to know their preferences, troubleshoot errors and/or guest reviews

Coach FOH managers and supervisors to be effective leaders and trainers, collaborate in creating systems for efficient operations

Work with the Events Manager to meet sales quotas and ensure positive event organization and execution

Analyze bar control reports, COGS and control waste

Assist in developing seasonal beverage and food menus

Manage upkeep of maintenance and regular cleaning schedules

Work with the marketing team to achieve advertising goals and ensure activations are shared with FOH team

Deliver daily, weekly and monthly P&L reports

Abide by restaurant policies, Workplace Health and Safety Standards, HPPA Regulations

Experience:

Minimum 3 years as an AGM or a Senior Level Food and Beverage Manager

Strong knowledge of customer service principles and practices

Familiarity with industry standards

Experience interviewing, hiring, and training staff

Proficient in cash handling procedures and POS systems

Ability to supervise and motivate a team of employees

Knowledge of food service regulations and best practices

Skills:

Excellent communication and interpersonal skills

Strong leadership abilities

Ability to multitask and prioritize tasks effectively

Attention to detail and strong organizational skills

Problem-solving skills to address any issues that may arise in the restaurant

If you are a motivated individual with a passion for the restaurant industry, we would love to hear from you. Join our team as a Restaurant General Manager and contribute to creating memorable dining experiences for our guests.

Apply Now , send your resume to info@theblhospitality.com

Qualifications:

Secondary (high) school graduation certificate

Experience:

5 years or more

Responsibilities:

As an Executive Chef, you will be responsible for overseeing the culinary operations and managing a team of chefs. Your tasks will include:

Maintaining accurate records of food costs, consumption, sales, and inventory

Analyzing operating costs and other relevant data

Crafting innovative recipes

Preparing and cooking complete meals and specialty foods for events such as banquets

Handling regular meal preparation as well as catering for special guests or functions

Requisitioning food and kitchen supplies

Arranging equipment purchases and repairs

Consulting with clients regarding weddings, banquets, and specialty functions

Estimating food requirements and determining food and labor costs

Planning menus and ensuring food meets quality standards

Certificates, Licenses, Memberships, and Courses:

Safe Food Handling certificate

Work Conditions and Physical Capabilities:

Fast-paced environment

Ability to work under pressure

Attention to detail

Standing for extended periods

Personal Suitability:

Dependability

Flexibility

Organized

Reliability

Team player

Work Term: Permanent

Work Language: English

Apply Now , send your resume to info@theblhospitality.com

Responsibilities:

Communicate and refine company policies.

Ensure safe operations and exceptional guest service.

Guarantee consistent food and beverage service standards.

Achieve company objectives through effective training.

Collaborate with BOH Leaders for a cohesive experience.

Manage finances, staff development, and administrative duties.

Oversee equipment maintenance and vendor relations.

Ensure compliance with regulations and contribute to marketing initiatives.

Adapt to uphold service standards.

Qualifications:

Bachelor’s degree in Hospitality Management or Business Administration preferred.

Proven 3 years’ experience as a Restaurant Manager.

Strong leadership, financial management, and customer-focused skills.

Certifications: Food Safe, Serving it Right, First Aid & CPR & AED.

Apply Now , send your resume to info@theblhospitality.com

The successful candidate will oversee all facets of restaurant operations, ensuring efficient food preparation, top-notch customer service, effective vendor management, and compliance with safety regulations. Additionally, fostering a positive work environment and continuously seeking improvement opportunities is essential.

Responsibilities include:

Directly supervise and coordinate activities of workers involved in food preparation and service.

Research and negotiate with new wholesale food suppliers for competitive prices and quality products.

Calculate future kitchenware and equipment needs, place orders, and manage inventory.

Manage vendor relationships, handle contracts, and process invoices.

Coordinate communication between front-of-the-house and back-of-the-house staff for smooth operations.

Prepare shift schedules and process payroll for all restaurant staff.

Supervise kitchen and wait staff, providing assistance and support as needed.

Maintain detailed records of daily and monthly costs and revenues for financial tracking.

Arrange proper onboarding for new employees, including scheduling training and ordering uniforms.

Monitor compliance with safety and hygiene regulations, ensuring a safe environment.

Gather guest feedback and recommend improvements to menus and menu creation.

Must be fluent in Spanish and Portuguese with a deep understanding of Latin cultures and customs.

Available to work on weekends, holidays, and night shifts.

Prior knowledge of Brazilian food is required.

Qualifications:

Degree in hospitality

Demonstrated 5 years’ experience in upscale restaurant management.

Strong negotiation and communication skills.

Exceptional organizational and leadership abilities.

Proficiency in Spanish, Portuguese, and English.

In-depth knowledge of Brazilian cuisine and culture.

Ability to work flexible hours.

The ideal candidate for this position should exhibit a proactive and detail-oriented approach, efficiently managing multiple tasks. Moreover, they should possess a profound passion for the food industry and an unwavering commitment to delivering exceptional customer service.

Apply Now , send your resume to info@theblhospitality.com

Responsibilities:

Oversee comprehensive operational activities across assigned outlets, managing productivity, efficiency, P&L, sales, people, QSC, and KPIs.

Collaborate closely with Restaurant Managers & Operations Team to devise operational strategies, fostering team motivation, commitment, productivity, and pride.

Analyze historical financials and business data, formulate monthly budgets (food, staff, operation costs), and implement growth plans for achieving internal sales and profit objectives.

Provide leadership for service staff, delivering motivation and guidance to elevate service standards and streamline workflow procedures.

Partner with HR Manager to align HR policies and reward systems, enhancing staff welfare, and actively participate in the recruitment process to meet manpower requirements.

Collaborate with top management and cross-functional teams to establish systems for efficient, speedy, and high-quality service, ensuring optimal customer satisfaction.

Offer feedback to the operations development department on day-to-day operations, safeguarding the company’s integrity in food safety, brand, quality, and customer service in frontline operations.

Requirements:

Bachelor’s degree in Hospitality Management or Business Administration preferred.

Bring a minimum of 5 years of experience in Operations Management and Managerial roles within the F&B industry.

Flexibility to travel between outlets and work beyond regular office hours as needed.

Apply Now , send your resume to info@theblhospitality.com

Responsibilities:

Oversee day-to-day kitchen operations, ensuring efficiency, quality, and adherence to food safety standards.

Manage and lead kitchen staff, providing guidance, training, and fostering a collaborative work environment.

Create and maintain a well-organized and sanitary kitchen space.

Develop and implement menus, recipes, and food preparation procedures in collaboration with the culinary team.

Monitor and control kitchen expenses, inventory, and waste management.

Collaborate with the management team to ensure seamless coordination between the kitchen and front-of-house operations.

Uphold high standards of food quality, presentation, and consistency.

Qualifications:

Proven experience as a Kitchen Manager or relevant leadership role.

Culinary degree or equivalent culinary education is a must.

Strong understanding of kitchen operations, food safety, and sanitation practices.

Excellent leadership and communication skills.

Ability to manage a team in a fast-paced environment.

Creativity in menu development and a passion for culinary excellence.

Familiarity with inventory management and cost control.

Flexibility to work evenings, weekends, and holidays as needed.

Apply Now , send your resume to info@theblhospitality.com